top of page
  • How many packs are needed for a full head?
    For a full head, it is generally recommended to use 3 packs for Izina Locs and 2 packs for Afro Locs.
  • How do we install locs with a crochet?
    The crochet loc application involves using a hook to attach the extensions to the natural hair. You can watch our tutorial video for step-by-step instructions.
  • Are the wrapping extensions included in the order?
    Yes, each order includes half a pack of simple extensions for touch-ups. If you need more, you can purchase them separately in the "Accessories" tab on our site.
  • How do I wash my extensions?
    You can wash your locs by soaking them in warm water mixed with baking soda. Simply submerge your locs in the water for a few minutes to deeply cleanse them. For added care, you can add a few drops of essential oil of your choice. You can also gently wash them with a mild shampoo and warm water. Check out our videos for detailed instructions.
  • How to remove locs?
    For the Softloc method: Unroll the strands: Start by gently unrolling the strands that were wrapped around the extensions. Do this carefully to avoid pulling on your natural hair. 2. Undo the braid: Once the strands are unrolled, delicately undo the braid, taking care not to break your hair. Watch the tutorial video to learn this technique. For the crochet method: We strongly recommend consulting a professional loctician to remove your locs. This will help avoid damaging your natural hair and ensure a safe removal.
  • Can the locs be dyed?
    No, our locs cannot be dyed because they are made from Kanekalon synthetic fiber.
  • Can locs be curled?
    To curl your locs, simply follow these simple steps: 1. Braid your locs. 2. Soak the braids in hot water for a few minutes. 3. Let them dry, then undo the braids to reveal beautiful curls.
  • How many locs are in a pack?
    Each pack contains 30 locs.
  • How do you install locs using the softlocs method?
    The softlocs method involves wrapping the extensions around your natural hair for a more natural and flexible look. Watch our video to learn this technique.
  • How many sizes do you have?
    We offer our locs in several size For Izina Locs: - Long: 28 inches (70 cm) - Short: 14 inches (35 cm) For Afro Locs: - Long: 20 inches (50 cm) - Short: 10 inches (25 cm) Please note that the locs are handmade, and they may not all be the same size.
  • Are the locs heavy?
    No, our locs are not heavy. The Izina locs weigh between 50g and 150g, while the Afro Locs weigh between 100g and 125g. They are designed to be lightweight and comfortable to wear while providing a natural look.
  • Are the locs reusable?
    Yes, our locs are reusable! Thanks to the quality of the materials and the manufacturing method, you can use them multiple times. Just take good care of them, and they will remain as beautiful and natural as on the first day.
  • How can we return a product?
    If you are not satisfied with your purchase, you can return the product within 30 days of receipt. Please check our return policy for more details.
  • What are the delivery times?
    Delivery times vary based on your location. Generally, in Europe: 3 to 5 business days; for the rest of the world: 5 to 10 business days.
  • Do you ship internationally?
    Yes, we ship worldwide. Please check our shipping page for more information.
  • Is shipping free?
    We offer free shipping throughout Europe. For international orders, shipping fees apply.
  • How can I become a partner or distributor?
    If you are interested in a partnership or distributing our products, please contact us at info@izinahair.com.
  • What are your payment methods?
    We accept payments by credit card, PayPal, and other secure payment methods. Please check our payment page for more details.
bottom of page